Description
The Operations Specialist oversees and manages all aspects of efficient flow and operations within the coffee shop and wholesale customers. This includes tracking, procuring, and organizing inventory; creating shop signage; organizing and stocking merchandise and syrups; and caring for and organizing shop furniture and games. The Operations Specialist will work closely with the general manager to ensure the smooth and effective operation of the coffeehouse. They will also work with the owner and wholesale customers to prepare and deliver wholesale supplies within the stated delivery time. The role requires meticulous attention to detail, strong organizational skills, time management, and effective communication with customers, suppliers, staff, and management.
Part-time (variable hours)
Work time can vary based on work requirements
Responsibilities
- Merchandise
- Coordinate with the owner the ordering of any low-stock merchandise
- Restock merchandise displays including:
- Airscapes
- Mugs
- Tshirts
- Coffee/labels
- Gift cards
- Maintain and prep syrups
- Ensure both regular and sugar-free syrup bases are prepped and available
- Make any needed flavored syrups for shop use as well as prep and stock syrups for retail sale
- Inventory
- Inventory Control
- Implement inventory control systems and procedures to monitor stock levels and prevent stockouts or overstock situations.
- Conduct physical inventory counts to ensure the acquisition of the optimal number of needed supplies
- Ordering and Receiving
- Analyze inventory levels and consumption patterns to determine optimal reorder points and quantities.
- Complete shopping at Aldi, Costco, and other stores as needed for all necessary supplies.
- Place purchase orders with suppliers promptly to ensure an uninterrupted supply of consumables and supplies.
- Inspect and verify the quality and quantity of delivered items, resolving any discrepancies with suppliers as needed.
- Storage and Organization
- Ensure proper inventory storage to maintain freshness, quality, and safety standards.
- Implement the FIFO (First-In, First-Out) method to rotate stock and minimize waste.
- Organize storage areas for efficient access and retrieval of items, labeling shelves and bins as necessary.
- Unload and stock shelves with delivered items as soon as possible to keep work areas neat and organized
- Waste Reduction and Cost Control
- Collaborate with management to develop strategies for reducing waste and improving inventory turnover.
- Implement cost-effective measures to optimize inventory levels and minimize carrying costs.
- Team Collaboration
- Work closely with coffee shop staff to ensure they have the necessary supplies and equipment for daily operations.
- Foster open communication with kitchen staff, baristas, and management to address inventory-related issues and concerns.
- Maintain shop furniture and games
- Fix or tighten any loose tables or chairs.
- Straighten/Organize coffee shop games
- Periodically check the playable state of games (ensure all required pieces are available)
- Report larger maintenance needs to the owner
- Prepare and deliver wholesale customer orders
- Prepare and gather in-house syrup orders
- Prepare (grind if necessary) and gather house-roasted coffee orders
- Ship or deliver orders as necessary
- Cleaning and Organization
- Ensure that the back supply area is organized and clear of clutter
- Check and organize any shelves to ensure the quick and efficient acquisition of needed supplies
- Ensure a clean, safe, and comfortable customer area and employee work environment.
- Ensure a clean and safe environment both inside and outside of the coffee shop
Requirements
- A high school diploma or equivalent.
- Proven experience in inventory management, preferably within a hospitality or food service environment.
- Strong analytical skills and attention to detail.
- Excellent communication and interpersonal skills to interact effectively with suppliers, staff, and management.
- Strong organizational and time-management abilities to prioritize tasks and meet deadlines.
- Problem-solving skills to address challenges and discrepancies.
- Physical stamina to lift, carry, and organize inventory items.
- Knowledge of coffee shop operations, equipment, and supplies is a plus.
Pay Rate
$15/hour
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